Data entry errors or overly strict edit check criteria
THEN Risk Impact MAY RESULT
Decreased site staff morale and frustration due to excessive query workload
Risk Indicator
High Rate of Automated Queries
Metric
Rate of Automated Queries
Unit
%
What level should be measured
Study, Country, Site
Purpose
Identify and mitigate excessive automated queries by analyzing root causes, improving data entry quality, refining edit check design, and enhancing site staff training to ensure efficient query management and data accuracy.
Description
This KRI monitors the proportion of automated queries generated during data management. A high proportion may indicate systemic data entry issues or overly sensitive edit checks. Only scheduled visits are considered.
Formula
(Number of Automated Queries) / (Number of Data Fields Entered) × 100.
Suggested Thresholds - High
3%
Suggested Thresholds - Medium
2%
Associated Metric 1
Number of Data Fields Entered
Associated Metric 2
Number of Automated Queries
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